Autoresponder

The Autoresponder function allows you to automatically reply with a pre-written message to all or certain email sent to an email address. For example you could set up an autoresponder when you are out of office for a few days or alert those emailing you that you are away.  

Note: autoresponders do not work for forwarded and alias accounts.

Creating an autoresponder

In this section you can create or modify an autoresponder for your email account.

To create an autoresponder for an email account, click the "Add" button from the "Autoresponder"main page. “Autoresponder Details” next to the “Add Autorespoder” section will become active and it will allow you to create a new autoresponder for the specified account. You can create as many autoresponders as you need for each account.

Enter a name for the autoresponder in the "Responder name" textbox.  

The next step is to specify the email messages that you want this autoresponder to reply to by setting a condition. Email messages that meet this condition will receive this autoresponder as their reply. If you want the message sent to everyone who sends an email to the account, choose "sender is anyone" from the “Respond only if” drop down menu and leave the "is" textbox blank. This is the default.

If you want the autoresponder to reply to messages from a certain address, choose the "From an email containing" option from the "Respond only if" drop-down list and enter the desired words contained in the email address in the "is" textbox. You can enter multiple words in the "is" textbox. They must be entered comma separated with no space.

You can set the autoresponder to reply to the email messages that are sent to a certain address. If you want the autoresponder to reply to email messages that are sent to a certain address choose the "To an email containing" option from the “Respond only if” drop down menu and enter the words contained in the email address in the "is" textbox. You can enter multiple words in the "is" textbox. They must be entered comma separated with no space.

 For example, if an email has the specified address in its "CC:" field, the autoresponder will apply to it. Choose the "CC to an email containing" option from the "Respond only if" drop down menu and enter the words contained in the email address in the "is" textbox. You can enter multiple words contained in the email addresses in the "is" textbox. They must be entered comma separated with no space.

You can reply to messages whose subject contains some specific text. Select "Subject contains" option from the "Respond only if" drop down menu and enter the text in the "is" textbox.

Enter the autoresponder's message in the "Message" text area and click the "Apply" button to complete the operation or “Cancel “to dismiss the changes made.