Using online support

In order for all of this information to be useful to you, you have to know how to find it.  The Table of Contents, Index and Search tabs on the left side of this window and the buttons within the help topic are the tools you need.  

 

Contents  

The Table of Contents shows you how the support information is organized, and you can quickly look at all of the support topics to find what you are looking for. Click on a topic to view it.

 

Index    

The Index allows you to search for information related to an important keyword. Type in the keyword in the field labeled "Type in the keyword to find:" and the nearest match in the Index will be highlighted. Click on an index entry to see the topics that are related to the word. Click on a topic to view it. If only one topic is related to an index entry, it will automatically appear when you click on the entry.  

 

Search  

Search allows you to quickly scan through every help topic for the word (or words) you are looking for. Type what you are looking for in the field labeled "Type in the word(s) to search for:" and push Enter. All topics that contain that text will be displayed. Click on a topic to view it.

 

"Open Table of Contents" button  

If you click the "Open Table of Contents" button in a help topic, the Table of Contents will open up and highlight the help topic you are viewing. This can help you find other related information.

 

"Show/Hide" button    

The "Show" or "Hide" button can be used to include or exclude the Table of Contents, Index and Search tabs. Hiding these tools can be helpful if you would like to view the topic in a larger window.

 

"Related topics" button   

If you click on the "Related topics" button in a help topic, a pop-up menu will appear with a list of topics that are related to the one you are viewing. Click on a topic to view it.