For installation issues you can contact our technical support for assistance. Ongoing developer and merchant support for using Miva Merchant is available from Miva Corporation's Support Resources, http://www.miva.com/support/. Context-sensitive help is available for each key field in the administrative interface within Miva Merchant and online documentation is available on Miva's website, http://www.miva.com/. Miva Merchant offers free incident-based support to resolve installation issues, product usage, and troubleshooting. In addition, Miva technical support monitors user group forums periodically during business hours to respond to feature usage questions.