Creating a custom autoresponder

If you already have created at least one autoresponder, this feature is accessed in the following manner:

1. Click on "Manage my automatic reply messages"

2. Click on "I want to create a new autoresponder"

3. Click on the "Customize..." button

4. You will be presented with the custom autoresponder setup

If you have not created any autoresponders before, when you chose to manage your automatic reply messages, you will be immediately presented with the basic autoresponder set-up. When you are presented with the basic autoresponder set-up page, click on the "Customize..." button to get to the

To create a custom autoresponder, follow these steps:

1. In the box provided, enter in a keyword or phrase which you would like to trigger the autoresponder.

2. Next, select in the drop-down menu where this keyword or phrase should be looked for. You can set the custom autoresponder to search the "from", "to", "cc" or "subject" fields of incoming email messages.

3. Type in the text message you would like to send with your custom autoresponder.

4. Click "Ok"

After you have created your custom autoresponder, you will be taken to a listing of all your currently active and inactive autoresponders. By default, newly created autoresponders are active.

If you would like to create a basic autoresponder, simply click on the "Express Setup..." button, and you will be taken to the basic autoresponder set-up page.

Note:  autoresponders do not work if you have set up email forwarding.